Claraty Compass Healthcare Mentoring Privacy Policy

Effective Date: April 7, 2025
Claraty Compass Healthcare Mentoring
hello@claratycompass.com

1. Information We Collect

• Name

• Email address

• Appointment type and date

• Any optional notes or comments you choose to include when booking or contacting us (not required)

Claraty Compass Healthcare Mentoring does not request, collect, or store any medical records, health conditions, or personal health information (PHI). Claraty Compass Healthcare Mentoring is intended for individuals 18 years of age or older. We do not knowingly collect personal information from anyone under the age of 18. If we learn that we have inadvertently collected such data, it will be deleted promptly.

2. How We Use Your Information

• Confirm and manage your mentoring sessions

• Respond to questions or requests

• Improve our services and website

• Maintain communication based on your preferences

Your information is never sold, shared, or misused.

3. Third-Party Services

We use trusted third-party providers to help operate Claraty Compass Healthcare Mentoring. These services may have limited access to user data as needed to perform their functions. We only work with vendors who maintain their own strong privacy and security standards.

Current providers include:

• Acuity Scheduling (booking)

• Square (payment processing)

• Google Workspace (email communication)

• Zoom (virtual sessions)

• Notion (internal operations)

NOTE: These platforms may store basic user information for scheduling, payment, or communication. Each service has its own privacy policy. Use of third-party services (like Acuity Scheduling, Square, Zoom, and Google Workspace) is also governed by their respective privacy policies. Claraty Compass Healthcare Mentoring does not control how these platforms manage data, but only partners with reputable services that prioritize security and transparency.

4. Cookies and Website Tracking

This site may use cookies or basic analytics tools (such as Google Analytics) to understand general website traffic and visitor behavior. These tools do not collect any personal health information or individual session content.

5. Your Rights

You can:

• Request access to any personal data shared with Claraty Compass Healthcare Mentoring (such as name, email, appointment details, or communication history)

• Request that we delete this information from our internal records

• Unsubscribe from communications at any time

Some limited data may remain in third-party platforms (such as Acuity Scheduling or Square) for reporting or compliance purposes. These services may have their own data retention policies beyond our control.

To request data deletion, please email hello@claratycompass.com.

6. Policy Updates

We may update this policy from time to time. Updates will be posted on this page with the new effective date.

Claraty Compass Healthcare Mentoring is committed to maintaining your privacy and trust. If you have questions, reach out any time.